We accept secure payment by PayPal , Direct Deposit, Fax Credit Card Details or Money Order.

PayPal is an alternate method for purchasing your order. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.

PayPal Process
· Select PayPal payment, you will continue through the standard checkout process then automatically proceed to paypal.com to complete your payment.
· Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order is cancelled.

For more information, visit the PayPal Help Center.

All prices quoted are in Australian Dollars (AUD).You can pay with other currency using PayPal.

You can view a currency converter here

Shipping costs are based on gross weight and/or cubic measurement. Once the final weight and dimensions of your order are known the charges are added to your account. As an indication, for shipping within Australia, you can expect to pay from $10 for orders up to 3kg.

Only orders which cannot be sent by Courier or Express Post because of volume or weight will be sent Australia Post Parcel Post. Orders sent by Parcel Post will be insured and cost added. As a guide cost of insurance is $2.60 up to $100 value, and then $1.16 per $100 or part, thereafter. Orders sent via Courier or Express Post do not need to be insured.

Cost for international shipping varies depending upon location and we are unable to provide estimates. The above policy applies with regard to how you are charged, however, all international orders are insured and cost of insurance will be added. As a guide cost of insurance is $7.50 up to $100 value, and then $2.00 per $100 or part, thereafter.

Depending upon your location and the weight/size of your order, we use the following carriers:

Within Australia

• Fastway Couriers
• Australia Post Overnight Express
• Australia Registered Parcel Post

International

• Australia Post Air Mail
• Australia Post International Parcel Service

All goods are examined prior to packaging to ensure they are sent in good condition. They are packaged carefully to ensure minimal chance of damage during transit.

Wherever possible, we use Fastway Couriers who require a signature at the receiving end as proof of delivery. For areas that are not serviced by Fastway Couriers, we will use Australia Post Overnight Express. For orders over 3kg we always use Registered Australia Post Parcel Service. Registered post includes insurance to the value of $100.00 and requires a signature for the item on arrival. If you are not home when they call, you will be asked to collect the item from your nearest Post Office.

If goods are lost or damaged during transit, we will replace them. If you receive an incomplete or damaged consignment, email us on sales@jewelspirit.com immediately upon receipt and we will organise for the damaged goods to be returned and replaced.

Returns will not be accepted for any reason after 14 days from dispatch. Goods returned within this period are subject to a 20% handling charge, unless the goods are found to be faulty. Goods will be exchanged, subject to the 20% handling charge, but we do not give refunds, so please choose carefully. Sale items will not be exchanged.